For when you need tourist information or help with booking a place to stay (day-of reservations). Computers and Wi-Fi are also available.
Due to the effects of COVID-19, the tourist information centers at Matsumoto Station and in front of Matsumoto Castle will be closed from April 24th. However, e-mail and telephone correspondence is still available from 9:00 am to 5:45 pm.
The Matsumoto Experience Information Center at Shinmai Media Garden is still open.
| Location | Matsumoto Station Building 3F in front of the ticket gates | ||
| Open | 9:00–17:45, closed Dec 29–Jan 3 | ||
| Tel | 0263-32-2814 | Fax | 0263-32-2841 |
| Address | 1-1-1 Fukashi | ||
| Location | One block south of Matsumoto Castle at the traffic light on the corner of Matsumoto Castle S. | ||
| Open | 9:00–17:45, closed Dec 29–Jan 3 | ||
| Tel | 0263-39-7176 | Fax | 0263-39-7320 |
| Address | 3-8-13 Ote | ||
| Note | You can withdraw Japanese yen with your international cash or credit card at the Hachijuni Bank ATM on the premises. | ||
Matsumoto Experience Information Center
Get information on and register for activities and cultural experiences in Matsumoto.
| Location | On the first floor of the Shinmai Media Garden building, a 7-min walk from Matsumoto Station on the way to Matsumoto Castle. | ||
| Open | 10:00–20:00 (Tues–Thurs) | ||
| Address | Shinmai Media Garden 1F, 2-20-2 Chuo | ||
